Operational Support
Explore our services developed to boost your operations, menu, branding, and customer satisfaction.
Menus & Marketing
We can plan your menus and marketing campaigns as a one off project to get you started or we can manage your menus and marketing campaigns on an ongoing basis.
With an ongoing managed solution we can plan all seasonal activity, carry out price reviews against your competition to ensure you remain both competitive in your marketplace plus ensuring you are maintaining strong profit margins.
We can work with you on new product development with regular range reviews to ensure you are keeping up with trends.
Operational Optimisation
Streamlining workflows to increase efficiency and reducing operational costs tailored to your venue.
We will work with you on counter displays and product placement to ensure you are selling the right products for your business.
We can offer development and training for the team in all areas of the business to ensure the team are focused on the customer experience while maximising your businesses revenue potential.
Procurement
We offer ongoing procurement services aimed at maximising your profit margins through our reliable supply partners.
This service has significant potential to substantially lower your purchasing expenses and increase your profitability.
Compliance
We offer services that eliminate the hassle and stress of compliance tasks, enabling you to concentrate entirely on growing your business.
Health & Safety
We provide an annual service to perform all essential risk assessments, guaranteeing landlord satisfaction and complete legal compliance. The below lists a few types of assessments and services we cover:
- Fire Safety Risk Assessment (FSRA)
- Operational Risk Assessments
- Manual Handling
- COSHH
- Legionella Water Risk Assessment
- Portable Appliance Testing
- Electrical installation 5 year testing
Maintenance Contract
We work with reliable servicing partners to manage every aspect of maintenance contracts to keep your business fully compliant with all legal requirements.
Our services cover everything from coffee machine service agreements, water filtration planning and boiler inspections.
Our partners can provide both preventative maintenance servicing and reactionary call out work.
HR & Training
Our HR expert will meet all of your HR needs, from employee documentation to professional HR advice.
We are able to offer all aspects of employment law advice to provide piece of mind with employment challenges businesses face.
Our specialists also offer valuable resources for learning and development opportunities tailored to your team. This can ensure you retain a motivated team that are developing with the business.
New Business Development
If you are looking to secure additional businesses we can help you throughout the entire process. Some of the areas we can support you with are:
- Property search
- Site surveys
- Financial forecasting
- Rental forecasting
- Tender process
- Store design & planning
- Project management of store build
- Store opening support
To deliver these services we have a wide network of partners from landlords/managing agents to designers and shop-fitting companies.