Fix the foundations before you scale
The most common mistake growing hospitality businesses make is opening new sites before the existing operation is solid. We start with an honest, evidence-based assessment of where your business is; what is working, what needs fixing, and what would break if you doubled in size tomorrow.
From that baseline, we build a structured advisory programme across four interconnected workstreams - operational improvement, strategic planning, financial modelling, and growth execution - sequenced to fix foundations first and scale right.
We act as a strategic partner, not just a consultant. We attend your meetings, challenge your assumptions, write the documents, build the models, and help you make the decisions that matter.
What We Deliver
- Independent site audit & mystery shop
- “Good looks like” brand standards
- Standard Operating Procedures
- Customer experience baseline (NPS)
- Annual strategic planning process
- Group reporting framework
- Brand standards manual
- 5-year financial model
- Funding strategy & lender pack
- New site launch playbook
- People & recruitment framework
- Monthly business review cadence
- Exit planning & group valuation
Interconnected - not siloed
Each workstream is designed to feed into the others. Operational improvement is the foundation everything else is built on. Financial planning depends on a verified operational baseline. Growth execution depends on the financial model. Exit readiness depends on all three.
Workstream 01
Operational Audit & Improvement
An independent assessment of your current operation against the standards required for a group of your target size; identifying what needs fixing before you scale.
- Mystery shop & P&L review
- Stock and waste analysis
- Staff observation across sites
- Documented “good looks like” standards
- Priority improvement programme
- SOPs written and implemented
- NPS tracking established
Workstream 02
Strategic Planning & Governance
Building the infrastructure for a scalable, well-governed group - objectives, reporting, accountability, brand identity, and exit preparation.
- Annual planning process
- Objectives, KPIs & review cadence
- Group reporting framework
- Governance structure
- Brand standards manual
- Year 5 exit scenario planning
- Group valuation optimisation
Workstream 03
Financial Planning & Funding
A rigorous financial foundation for growth verified from the ground up, modelled over five years, and structured to make your business lender and investor-ready.
- Site P&L review & baseline
- 5-year financial model
- Capex, revenue, EBITDA per site
- Consolidated group model
- Funding structure recommendation
- Investor & lender information pack
- Site investment appraisal template
Workstream 04
Growth Execution
Supporting the opening of new sites at pace with the discipline and structure that turns each opening into a repeatable, scalable process.
- New site launch playbook
- Site selection criteria & scoring
- Lease review support
- People & recruitment framework
- Onboarding programme
- Monthly business review cadence
- Performance tracking & drift alerts
Sequenced to fix foundations before scaling
A typical strategic advisory engagement runs through four phases. Phases 1 and 2 often run concurrently where there is an urgent pipeline of new openings.
Phase 1
Foundations
- Site audits completed
- “Good looks like” defined
- Quick-win improvements
- Financial baseline verified
Phase 2
Fix & Fund
- Operational improvements live
- SOPs written
- 5-year model complete
- Funding secured
Phase 3
Scale Right
- New sites on the playbook
- Monthly reviews in cadence
- Governance framework live
- People infrastructure built
Phase 4
Exit Ready
- Group valuation optimised
- Exit preparation underway
Ready to build your growth plan?
Start with a no-obligation conversation. We will give you an honest view of where your business is and what a structured advisory engagement would deliver.
Get in Touch