A BIT ABOUT US

The People who have been there

About — 93 Degrees Consulting
About 93 Degrees Consulting

Strategic thinking. Commercial rigour. Operational know-how.

93 Degrees Consulting work with founders, operators and franchise networks across the coffee and hospitality sector providing the strategic thinking, operational expertise and people knowledge that helps businesses grow, perform and scale sustainably.

The name reflects the philosophy. Water at 93°C is at peak usefulness. Hot enough to get the job done, controlled enough to apply with precision. Not reactive. Not passive. Deliberate, focused, high-performance momentum.

“Not boiling. Not lukewarm. At 93° — peak usefulness.”

In hospitality, the difference between a site that struggles and one that thrives is rarely about effort. It is about applying the right heat, in the right place, at the right time. That is what 93 Degrees Consulting is built to deliver.

The Team

People who have been there

Every engagement is led by people with real sector experience — not generalist advisors, but specialists who understand the pressures of running a hospitality business from the inside.

Adrian Ayres

Adrian Ayres

Founder & Lead Consultant

A Commercial and Operations Director with a career built across some of the most demanding and rewarding sectors in hospitality — QSR, contract catering, hotels and franchising. Adrian has led commercial functions, run multi-site operations, and sat in both the franchisor and franchisee chair.

His portfolio spans Compass Group, SSP, Burger King, Upper Crust, Café Ritazza, Puccino’s Coffee and Marriott Hotels — delivering consistent revenue growth, operational transformation and award-winning performance across each.

93 Degrees Consulting was built on a simple belief: the founders and operators who struggle most are not struggling because they lack drive — they are too deep inside the business to see it clearly. Adrian brings the outside perspective, the commercial rigour and the hands-on operational experience to close that gap.

Mikala Ayres

Mikala Ayres

HR & People Consultant

CIPD Level 7 qualified HR Advisor and People consultant with over 30 years’ experience delivering people-related solutions for business owners and SMEs across retail, financial services, not-for-profit and community interest organisations.

An Insights Discovery Licensed Practitioner, Coach and Mentor, Mikala works alongside 93 Degrees Consulting to provide HR advice and support across the full employee life cycle — from attraction and recruitment through to departure. She designs and delivers bespoke training programmes, develops clear and compliant HR documentation, and helps businesses navigate the complex world of UK Employment Law.

Mikala ensures that every people recommendation is grounded in both legal compliance and commercial reality — practical, proportionate, and designed to help businesses run smoothly.

Brands & Organisations We Have Worked With

Compass Group SSP Burger King Upper Crust Café Ritazza Puccino’s Coffee Marriott Hotels
How We Work

Three principles. Every engagement.

These are not values chosen for a website. They are the principles that have shaped every role, every client relationship, and every decision across a career in hospitality.

01

Clarity Before Action

In hospitality, the urge to just move, just execute is constant. The best operators resist it long enough to think first. We help founders create that pause — and build the plan that follows it.

02

People Are The Operation

The best strategy, the best brand, the best site — none of it performs if the people are not aligned, empowered and led well. Every commercial recommendation we make has a people lens on it.

03

Transparency Builds Everything

Whether working with a franchise partner, a board, or a frontline team — the cultures we are most proud of were built on honesty. Even when honesty was hard. Especially then.

Ready to work with us?

Start with an honest conversation. Tell us where your business is, where you want it to be, and we will give you a clear view of how we can help.

Get in Touch